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Terms and Conditions
General Terms and Conditions



§ 1 Scope of application, customer information

The following general terms and conditions govern the contractual relationship between Bonsai-Zentrum Münsterland GmbH and the consumers and entrepreneurs who purchase goods via our shop. Conflicting or deviating terms and conditions are not accepted by us. The language of the contract is German.


§ 2 Conclusion of contrat

(1) The offers on our online shop represent a binding offer to purchase.

(2) You can add one or more products to the shopping cart. Please enter your data and preferences regarding payment method, delivery modalities etc. during the ordering process. By clicking the "Order now" button you accept the offer to conclude a purchase contract. You can also conclude the purchase contract by telephone.

 

§ 3 Customer information: storage of your order data

Your order with details of the contract concluded (e. g. type of product, price etc.) will be saved by us. We will send you the general terms and conditions of business, but you can also access them at any time after the conclusion of the contract via our website.

As a registered customer you can access your past orders via the customer login area (My Account).

 

§ 4 Customer information: correction guidelines

You can correct your entries at any time before placing the order by pressing the delete key. Along the ordering process we will inform you about further correction possibilities. You may terminate the ordering process at any time by closing the browser window.

 

§ 5 Retention of title clause

The object of purchase remains our property until full payment.

 

§ 6 Legal Defect Liability Rights

    Defect liability rights
    All our products are covered by the legal warranty against defects in conformity.

    Consumer Warranty on used goods
    Your warranty claims in the event of defects in second-hand products expire within one year of delivery of the products to you. Claims for damages, claims for maliciously concealed defects, as well as claims for a guarantee which we have assumed for the quality of the products, are excluded from this regulation. In all cases mentioned, the statutory limitation periods apply.

    Entrepreneurs Warranty
    Your warranty claims in the event of defects in second-hand products expire within one year of delivery of the products to you. Claims for damages, claims for maliciously concealed defects, as well as claims for a guarantee which we have assumed for the quality of the products, are excluded from this regulation. Under Section 478 of the German Civil Code, rights of appeal are also excluded. In all cases mentioned, the statutory limitation periods apply.

     

§ 7 Limitation of liability

We shall not be liable for minor breaches of contract if no material provisions of the contract relating to life, health or body or claims under the Product Liability Act have been breached. This also applies to violations of obligations by our legal representatives and agents of discharge. Contractual obligations include the obligation to deliver the products to you and also transfer ownership to you. We also have a duty to guarantee that the products are free from material and legal defects.

§ 8 Commercial place of jurisdiction

Exclusive place of jurisdiction for all disputes arising from this contract is our place of business, if you are a merchant.


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